We welcome you to our website iamstunning and address the areas where user privacy is concerned. Below are some common questions in respect to these issues. You can rest assured that in every aspect iamstunning website continually aims to meet best practice and acts in accordance with all UK national laws and current legislation.
What are Cookies and why do we use them?
iamstunning uses Google Analytics. This common service uses a cookie to help us understand how visitors are using our site. It helps us do useful things like find out if a user has visited before or determine where the popular areas are on the site.
What personal details could I be asked for and why?
A function is provided on our website, whereby a user can request information with regards to a particular item. You may want to know the current sales price or whether it can be made available in an alternative specification.
During this process an Enquiry Form is presented where you will be asked to submit your name and email address/telephone number. This is so we can personally contact you with helpful information relating to your enquiry. Whilst every effort have been made to ensure a safe and secure email submission process, users do so at their own risk.
If you express permission to use your details to subscribe to any email newsletter program that the website operates, our services are designed to give you the information that you want to receive and will allow you to opt out at any time.
Your personal information is kept private in accordance with the Data Protection Act 1998, and none of your details are passed to third parties.
What happens when I click on an external link?
Within the content of iamstunning website, you may come across links to other suppliers’ websites. These are usually to demonstrate products from brands of which we are a stockist. Despite our best efforts, the owners of this website cannot verify the contents of any externally linked website and users do so at their own risk.
What happens when I engage with your page on social media?
You may have already come across iamstunning.co.uk on some social media platforms. These websites may use social sharing icons that facilitate the sharing of web content directly from our web page to the social media platform in question.
Users are advised to take due care when engaging on social media platforms. Any communications or actions taken are subjected to the privacy policies of each respective social media platform. Those that wish to discuss personal issues with any sensitive material are encouraged to contact us directly via email at email@example.com where necessary.
If you have any further concerns or queries relating to this policy, please do not hesitate to get in contact and we will do our best to help.
What are your Trading Styles?
iamstunning.co.uk, iamstunning.ie, I AM Stunning_Jewellery (Instagram) and I AM Stunning – Jewellery (Facebook) are registered trading styles of U.R.Stunning Limited Northern Ireland (Company No. NI672027)
What are my Rights?
You have a right to know which of your personal data we use. This can be provided through a process known as a registry extract on request.
Regarding instances involving the ways in which we process your personal data through the consent provided by you, you always have the right (at any time) to withdraw your consent regarding that processing. You are also entitled to oppose some processing, for example direct marketing purposes and newsletters. In some circumstances, you even have the right to have your personal information deleted or blocked. This does not apply if we are required by law, for example, to preserve or otherwise process the information or if the information is required to fulfill an agreement with you.
Who can we share your data with?
We sometimes share data, such as personal info, with various recipients in order to provide the services mentioned above. We never sell your information to anyone else without your approval. Potential recipients of your information are:
Delivery Service Providers
In order to fulfill the purposes of our processing of your personal information, we share your personal data with companies providing services to us, for ex: to process the sending and delivery of your items or providing certain systems. These companies can only process your personal information according to our explicit instructions and cannot use your information for any other reason.
Payment Service Providers
In order to manage payments via the site, we use various payment services. The payment service provider is responsible for their own handling of your personal information and has separate conditions which apply for them. Information regarding their conditions and handling of your personal data can be found when you choose which payment method to use on the site.
What information you will keep about me?
To handle your orders and purchases, we require the following information about you;
- Address, phone number and e-mail
- Date of birth (for some payment methods)
- Payment information
- Information about your order (for ex: order number, product(s), delivery address, and invoice)
We do this with the legal obligation for Completion of the Purchase Agreement; without which, we would be unable to complete our transaction with you. The information is saved for 36 months, from the time both delivery and payment have been processed, for the purpose of helping you with potential complaints and returns.
In order to comply with the rules and regulations to which we must adhere, we require this information.